Privacy Policy

Effective Date: 06/01/2024

At JCJ Residential Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and any other details you provide when requesting a quote, scheduling services, or contacting us.
Project Details: Information related to the services you request, such as descriptions of home improvement needs, property details, and relevant images.
Payment Information: If applicable, payment details for services rendered (processed securely through third-party payment providers).
Website Usage Data: Non-personal information collected automatically, such as IP addresses, browser type, and browsing behavior when visiting our website.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes for our services.
Schedule, manage, and complete service requests.
Process payments securely.
Improve our website, services, and customer experience.
Send appointment confirmations, updates, and important notifications.
Comply with legal obligations and protect against fraud or unauthorized activity.
Capture images of completed services, which may be posted to social media. Any images shared will have personal details blurred or removed to protect your privacy.

3. How We Protect Your Information

JCJ Residential Services implements security measures to protect your personal data from unauthorized access, disclosure, or misuse. While we take precautions to safeguard your information, no data transmission over the internet is completely secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Service Providers: Third-party vendors that assist with payment processing, scheduling, or communication services.
Legal Authorities: If required by law, to comply with regulations or protect our rights.

5. Your Rights and Choices

You have the right to:

Request access to or correction of your personal information.
Opt out of marketing communications.
Request deletion of your data, subject to legal or operational requirements.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

JCJ Residential Services
📍 Alexander, Manitoba
📞 (431) 996-4663
📧 contact@jcjresidentialservices.ca